AQUA PURfect Return Policy

We pride ourselves on providing the highest quality product available. If, for any reason, you are not satisfied with the AP product you purchased, please contact us within 60 days of purchase and we will make every attempt to ensure your satisfaction. No credits/refunds will be issued after 60 days from date of purchase.

(513) 393-9001
customerservice@aquapurfect.com

All returns must be packaged to insure damage will be incurred in transit. We will not issue credit for product that is damaged in return transit. We also suggest returns be sent via a carrier that uses tracking numbers to ensure AQUA PURfect receives the returned product. AQUA PURfect is not responsible for merchandise lost during return transit, and refunds will not be issued for product that is lost in transit.

Please ensure the proper insurance value is issued for any returned product as well, in case of incidental damage during return transit.

Shipping Charges

Shipping charges are only refundable for defective merchandise or merchandise sent in error. In these cases, product must be returned within 30 days of purchase to receive a refund.